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April 30, 2003

The scream on Streamyx

I've been trying a few times today to access Dinesh's site. Apparently, it's still down. Later I learned that his blog is actually hosted with his 1.5Mbps SDSL line from Telekom, which is dead over the past 30 hours. Again, that's our "great" service from the monopoly DSL broadband provider. Their broadband product Streamyx has been going through frequent disconnection, failed DNS, failed international routing, always-slow connection.....etc, and they even have to offer once one month rebate, and once 14 days rebate for Streaymx customer.

I am the Streaymx subscriber too. I've been trying to spend less time on tmnet.streamyx because you'd scared by all the rants from its customers. The side effect is, once your connection is good, you dare not to do anything on it. No tuning this and that, no disconnect, even no reboot! That may be a bit exaggerate. But that's how a user feel about the service, especially for non IT literate users. You could sense how good the service is.

My streamyx has also gone through frequent disconnection, very slow connection, going no-way to International site....it's really annoying and would sometimes drive you to mad if you are working on something. So, I was pretty envy the Streamyx Support team's courage when they post this announcement [via Screenshots] and this :D.

My streamyx is still surfering with some weird routing problem. For example, www.nba.com could resolved by DNS but you could never reach there in your browser. I am forced to use several proxy to cope with that.

April 30, 2003 06:14 PM | Malaysia
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