yowkee essential

There is no silver bullet. It takes years for software industry to develop methodology to improve software development process. Then it came the debugging skills and understand the important of testing.

It’s always about design choice, nobody is going to be right at the first design. Thus the testing pay off, and the sound methodology ensure the better outcome.

These are the questions asked to Jakob Nielsen:

• How can a design agency convince clients to pay for usability testing?
• What should you say when clients complain that there’s no reason to test the design since they hired you because you supposedly know how to create good websites in the first place?

His answer. Although it basically talk about UI design, I feel it could apply to lot of fields of softwares. So I would know what to answer if boss asking what to justify unit test…