Ben Edelman has an excellent idea to help Sony cleaning up its DRM mess. Sony has announced an exchange program to call for free replacement of customers’ XCP-affected CDs.
So, how could it effectively notify most of its customers, who most of them probably didn’t go online and not notified of the heat event?
When a Sony customer play his/her XCP player, it would send message to Sony’s connected.sonymusic.com — which reply a null message with a reference to nobanner.xml (http://www.sonymusic.com/access/banners/nobanner.xml). Ben’s idea is to replace this nobanner.xml with a proper notification message to show on its player — hence alerting its customers. Read the details here.
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